Bare Knuckle Pickups Forum
At The Back => The Dressing Room => Topic started by: Jonny on November 07, 2009, 06:18:31 PM
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I seriously don't know how pissed off I can get with BT, or who ever is messing with me.
On getting my BT Vision box and Broadband I was quite pleased, to be reconnect with the world.
BUT NO.
Apart from the antennae which I simply just move about and it returns to normal. The actual connection with the BT Hub is shiteee. $%&#ing shiteee.
It disconnected a every 15 minutes or so before, and the TV would be utter useless. However it's fine now, TV's fine and dandy, BT Hub doesn't disconnect.
BUT NO.
Now my Broadband is shiteee. Can't watch a YouTube video until you wait something as long as a $%&#ing HOUR for a 5 minute video. What shiteee is BT packing these days?
I thought we got past these dial-up days.
Assholes. This is definately not money's worth. Money's worth of shiteee but nothing else.
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hmm, my BT total broadband has been flawless, its only been down for a few hours in the 2 months we've been using it.
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I am motherf**kin pissed off with Tiscali!
They are overcharging / double charging me all the time... And I can't f**king talk to anyone or access my bill online!
Broadband provision is dominated by BANDITS! PDT_029 PDT_029 PDT_029 PDT_045 PDT_045 PDT_046
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I too, am confused why anyone would order a BLT sandwich without the lettuce :?
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I've been somewhat underwhelmed with my supposedly state of the art BT hub. £24 quid a month to hang about for downloads.
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had plenty of problems with BT in the old 56k days, when I was on the 1 off monthly fee service with it's 2 hour disconnects they liked me so much they sent me a new login that took a million goes to work, one time I think I spent 30 minutes trying to connect, then would get the 2 hour disconnect and have to go through it again
never had a problem when I moved to telewest for broadband, had to phone support once or twice and was on hold for 30 minutes but the call was free then so couldn't complain about that
now it's owned by virgin I've only had one major problem and that was the line breaking between mine Liverpool and so no net for a whole weekend, but that's a one off, the bandwidth throttle is annoying but never actually noticed it
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I am motherf**kin pissed off with Tiscali!
Don't get me started on Tiscali.
They were my first broadband supplier. Trying to get rid of them was one the most painful, labourious, stressfull events in my life. And as soon as I expressed any interest in leaving them, my service went from poor to virtually non existent.
Mark.
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I found Orange to be a bunch of c-nts too.
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I used to work for BT and I can safely give you this piece of advice: NEVER use BT.
Some of their departments are good, like the one I used to work on. Decent people who would straight up tell you the truth and how to actually fix your problem. That was because our calls weren't monitored. But I stress that it is only very few departments who are any good at what they do, the rest are either based in India (who work from a script and have zero expertise in the fields they are working in) or in the UK but weighed down by so much red tape, call monitoring and call handling time targets that their level of service is pretty much useless to anyone calling them up.
I have just finally finished my BT contract and have now shacked up with Virgin Media. It's early days, but already it's a different kettle of fish. Their call centre employees actually seem to know the product and their broadband speed does exactly what it says on the tin. Mine was advertised as 10meg, I have...10meg. Because it's cable to the home, you get the pure, unadulterated speed that they advertise, it's brilliant!
My final word: BT SUCK ARSE. :wink:
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i am still having issues with BT even though we moved to sky in august
http://bareknucklepickups.co.uk/forum/index.php?topic=18230.0
after all of that they decided to take £100 from the bank when we left them for no clear reason and without any notice.
we sent them a 'direct debits for dummies' booklet highlighting all the rules they broke. unfortunately there is no consequences for breaking the rules so BT's approach seems to involve taking the money and hoping you dont complain. after a few different reasons for taking the money they seem to have settled on it being a final payment and engineers fees. our contract was well over, no engineer found any issues within our property and we recieved a 'final bill' which was a £5 credit... so none of it makes sense but we are at least now dealing with real people high up in the company so hoepfully i will be done with them soon
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i am still having issues with BT even though we moved to sky in august
http://bareknucklepickups.co.uk/forum/index.php?topic=18230.0
after all of that they decided to take £100 from the bank when we left them for no clear reason and without any notice.
we sent them a 'direct debits for dummies' booklet highlighting all the rules they broke. unfortunately there is no consequences for breaking the rules so BT's approach seems to involve taking the money and hoping you dont complain. after a few different reasons for taking the money they seem to have settled on it being a final payment and engineers fees. our contract was well over, no engineer found any issues within our property and we recieved a 'final bill' which was a £5 credit... so none of it makes sense but we are at least now dealing with real people high up in the company so hoepfully i will be done with them soon
you should've made an indemnity claim through your bank Wez - best way to get your money back, then argue it out.
I've been with Blueyonder for 5+ years with very few issues. The recent connection problems were due to the cables being accidentally dug up by the company building the new Tyne Tunnel.
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we would have done that at the start, but the first time we phoned and asked BT what it was all about they said it was a mistake and would be refunded. it was another month before we realised they hadnt bothered and started making excuses
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I have just finally finished my BT contract and have now shacked up with Virgin Media....
Mine was advertised as 10meg, I have...10meg. Because it's cable to the home, you get the pure, unadulterated speed that they advertise, it's brilliant!
That's ridiculous! Everyone knows when they enter a broadband contract they're only going to get, at most, 25% of the advertised speed. It's just part of the game.
Come on, this is Brown's Britain! Excellence will not be tolerated. Virgin must be dragged down to the levels of their competitors!
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:lol: :lol: :lol:
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i remember a while back trying to get an ISDN line or two put into a school in the lake district. BT said the exchange wasn't capable of handling it at all, even though we knew of other buildings at the same exchange with ISDN also.
BT suck.
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i got a letter from BT last week telling me of their great service with up to 20 meg broadband, now available in my area. and yet my broadband is typically around 15 kbs. yes, kilo-bits! on a good day i've been getting a speedy 30 kbs lately, but that's only the odd time.
pathetic.
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I'm supposed to be on 10MB and I'm at 20kb.
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Where can I test what speed I am getting? I am meant to have max line speed, being in the coun'ryside (albeit very near Luton, MK etc) and I think I get about 6Mb
old computer science teacher would scald you all for saying MB not Mb methinks too. Megabytes are 8x the size of megabits.
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http://www.speedtester.bt.com/
http://www.speedtest.bbmax.co.uk/
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I like using this one because it looks pretty and rev metres are cool! :D
http://www.speedtest.net/
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the bt one tells you a few things, like what your line is actually capable of. i was getting 135k even though it showed my line speed was 6.5Mb... something called the IP profile that BT ignore exists if you ask them about it
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http://www.speedtester.bt.com/
http://www.speedtest.bbmax.co.uk/
I did the BT one and it said it couldn't detect a connection at all.
And I'm a BT broadband customer. :|
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I've supposedly been upgraded to 20Mb on Blueyonder, but I think the modem they gave me 4+ years ago will only 'do' upto 10Mb. The speed test thingie reported 9.86Mb download speed.
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I just tried two of those tests, one said my download speed is 1.99 Mb/s, the other 3.62 Mb/s. I supposedly have "up to 8Mb", but I've never even got half that.
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I've supposedly been upgraded to 20Mb on Blueyonder, but I think the modem they gave me 4+ years ago will only 'do' upto 10Mb. The speed test thingie reported 9.86Mb download speed.
tried unplugging it and turning it back on? mine wouldn't do 20mb until I did that
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I had a cracking one yesterday. I live in Hull which has it's own coverage area (no BT, No Virgin etc.) & I was running on the upto 8MB unlimited & getting it has to be said a pretty decent service. I noticed that they've changed it now down from several different packages to 3 all on upto 20MB, cool thinks I, I wonder what deal they've put me on. I give them a call & ask the question:
Karoo "Oh no sir we can't change you over!"
Me "OK, fair enough, so when does my contract end?"
K "oh it finished a year ago"
Me "sooooo when were you going to tell me & why didn't I get anything asking if I want to upgrade please?"
K "Oh we don't do that, Ha! We make more money that way"
ME "Sorry? Are you joking? Did you just admit that you rip off your customers?"
K "So do you want to upgrade?"
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I got 145kbps (1.45%) - YES! :(
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(http://www.speedtest.net/result/618032800.png) (http://www.speedtest.net)
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(http://www.speedtest.net/result/618049323.png) (http://www.speedtest.net)
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(http://www.speedtest.net/result/618055863.png) (http://www.speedtest.net)
ok so i cheated and ran this from my work.
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Bandwidth depends on 4 things:-
How far you are from the exchange / hub /switch (i.e. amplification or switch to fibre point)
How many people are using the network
How much Data you have downloaded per measurable unit of time
The speed of your router
The advertised bandwidth is never what you will actually get whether on BT, Tiscalli or Virgin Media. I have Virgin and to be honest it is pretty fast, I used to work for them designing the network but know that in some areas the speed will be lower. IT's advertised as a fibre network but aside from huge fibre rings it is all copper and despite what they say, like BT's network it was never designed to take the amount of Data it is doing. Only by very clever multiplexing and filtering are they making the most out of what's available.
I just found this post on a forum that is very interesting woth regards to download speeds:-
Many people get confused over how Virgin and other Internet service providers actually sell broadband packages and the speed
So, I will explain to everyone, the cons in Internet, especially with Virgin Media
First of all, they make the numbers look so big, 2Mb might not sound like a lot, but 10Mb, woooow, and 20Mb
They try to make them sound so big, but how they should really do it is, 20Mb = 2MB, 10Mb=10MB, 2Mb=2MB
Notice the difference?
Mb=Megabits
MB=Megabytes
There is 8 bits in a byte
So 2Mb (2 million bits), is the equivalent to 0.25MB (0.25 million bytes)
Now if they were to sell you a package which contained 0.25MBps, would you go ahead with it?
NO
Because it seems so little
So they just rename it to 2Mb
So dont be confused, 2Mb actually refers to you being able to download at 0.25MBps (250Kbps)
But, 2Mb averages out to about 0.9Mb because of Virgin Media traffic shaping
How does it work?
Once you download 350MB with the 2Mb package, they limit your speed to 1Mb, then if you download a further 350MB, they limit you to 0.5Mb
A quarter of what you are paying for?
Did you know this?
For more details, read this:
allyours.virginmedia.com/html/internet/traffic.html
Do you know what 10Mb averages out at?
4Mb
And 20Mb?
10Mb
It is all a con
Also remember that Most non BT networks such as Tiscalli still use the BT network so if it's slow with one it might well be slow with another.....
In a few years it will all be wireless anyway, the next generation of mobile phone technology will be with us and we won't have to bother with BT at all......
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Lol, I'm @ Uni and did the speed test.
(http://www.speedtest.net/result/618195043.png) (http://www.speedtest.net)
Holy shite, lol
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Lol, I'm @ Uni and did the speed test.
(http://www.speedtest.net/result/618195043.png) (http://www.speedtest.net)
Holy shitee, lol
Ah the JANET network, oh how I miss thee.
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haha my speed is pitiful in comparison!
(http://i35.tinypic.com/72es07.jpg)
BT is the fastest we can get and costs us a fortune. We cant get virgin, o2 or anything like that in our area. So we have to have expensive BT Total broadband which is £24 a month + line rental :(
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(http://www.speedtest.net/result/618543864.png) (http://www.speedtest.net)
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I've supposedly been upgraded to 20Mb on Blueyonder, but I think the modem they gave me 4+ years ago will only 'do' upto 10Mb. The speed test thingie reported 9.86Mb download speed.
tried unplugging it and turning it back on? mine wouldn't do 20mb until I did that
I switch my tinterweb off every night. Just tested my connection speed again - only 5Mb tonight, hmm...
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I've supposedly been upgraded to 20Mb on Blueyonder, but I think the modem they gave me 4+ years ago will only 'do' upto 10Mb. The speed test thingie reported 9.86Mb download speed.
tried unplugging it and turning it back on? mine wouldn't do 20mb until I did that
I switch my tinterweb off every night. Just tested my connection speed again - only 5Mb tonight, hmm...
need to properly unplug it from the wall, if that don't work phone up and complain and say your thinking of switching, probably send you a new router at least
when I got the free upgrade from 4mb to 10mb I didn't notice any difference at all in general use, now 20mb, helps downloading big files... if the web server isn't capped!
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You probably haven't set it up correctly. I have BT vision and Broadband and it never plays up. It supposed to be becoming a lot faster soon.