There are horror stories already where buyers are acting like tossers - knowing they can't be given any adverse feedback.
What type of thing ? What do we have to beware of ?
Basically anything now, but the one's that have popped up already are;
1. Buyer buys an item of clothing that is clearly stated as a certain colour. Item sent by seller. Seller then receives word from the buyer that they now don't want that colour and want to send it back. Seller agrees but points to the fact that in this case the buyer is responsible for return postage. Buyer states that they are not going to do this and unless the postage is paid by the seller they will give a negative.
2. Item and packaging are damaged, clearly whilst in the postal system. Buyer demands full refund immediately. Seller asks for full information and return of item so they can claim insurance and refund the buyer etc.
Buyer contacts the seller and states that unless full and immediate refund is given
that day a negative will be left.
The whole transaction process is in a state of imbalance now. Before, when something genuinely went wrong (item lost, damaged etc), the matter could easily be resolved by both parties without the need for negative feedback. These days buyers know they are bomb proof and are making unreasonable demands.
I used buy and sell a lot on ebay and things
did go missing in the post - both items that I had bought and sold. I was always able to sort it out. These days I would probably get a negative.
The scale of the lack of judgement on ebay's part in all this is stunning. Sellers and buyers need to be treated equally. The old system wasn't the best and
did need a review but to change it to this is very, very poor indeed.
