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Author Topic: Got my guitar back but.. I got a Vigier in the end too!  (Read 16569 times)

Jonny

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Got my guitar back but.. I got a Vigier in the end too!
« on: July 29, 2009, 07:36:01 PM »
..not the guitar that I gave them.

So it's been exactly two weeks since I got them to fit a bridge, pickups, re-tune to drop B with 12s and swap the machineheads.

Today I was an eager beaver and wanted to get my guitar and mash away at my fingers with some Architects, All Shall Perish, whatever.

I called him about 30 minutes before to ask how much it was for the whole job so I could get money out. He said to me "I need to talk to you"

Oh, well, OK then, I'll see you later.

I got there.

He grabbed a guitar off the wall, then took me into the office. Which I've never been to before.

Something's up..

"When our tech was putting in the pickups, he accidentally drilled through back and there are two cracks at the back."

...

So yeah, fast forward. He's going to send away the guitar to get the cracks fixed so they won't get worse (but not respray) which will take a further two weeks. He gave me a brand new limited edition Cort guitar and said I didn't have to pay for all the things I asked them to do, gave me £50 cause I sold my Edge III and.. yeah, that's about it.

Here's some pictures:





« Last Edit: July 31, 2009, 04:51:53 PM by Jonny »
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gwEm

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Re: Got my guitar back but..
« Reply #1 on: July 29, 2009, 07:39:50 PM »
mmmm

not sure how i'd feel. that tech sounds like a f_cking nightmare though.
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Quote from: AndyR
you wouldn't use the meat knife on crusty bread but, equally, the serrated knife and straight edge knife aren't going to go through raw meat as quickly

Twinfan

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Re: Got my guitar back but..
« Reply #2 on: July 29, 2009, 07:42:38 PM »
I'd be going mental!
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Jonny

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Re: Got my guitar back but..
« Reply #3 on: July 29, 2009, 07:44:39 PM »
I am going mental inside. How could all this happen to one guitar?

And I'm thinking about back to my seven string again, Jonathan wired it quick and easy, but another thing is that he even checked the screws that they wouldn't go through the back of the body of the guitar.

So everything he did, didn't happen here and it's all gone wrong. Like I have another guitar from them but still..
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Dmoney

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Re: Got my guitar back but..
« Reply #4 on: July 29, 2009, 07:45:51 PM »
what guitar did he ruin?

if someone did that to my guitar id be pretty furious, and i don't think giving me another guitar would be good enough. sending it to get the cracks fixed seems pretty pointless to me. id be forced to break his face.

I used to be in a band with that lad Sam that sings in architects. hahaha. what a child. haha. hes actually an incredible drummer! and has been since he was 16 or something. CRAZY!
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_tom_

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Re: Got my guitar back but..
« Reply #5 on: July 29, 2009, 07:46:45 PM »
Where does a drill come into play when changing a pickup anyway :?
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gwEm

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Re: Got my guitar back but..
« Reply #6 on: July 29, 2009, 07:47:57 PM »
Quote from: Jonny on July 29, 2009, 07:44:39 PM
And I'm thinking about back to my seven string again, Jonathan wired it quick and easy, but another thing is that he even checked the screws that they wouldn't go through the back of the body of the guitar.

yes, i've seen jonathan work quite a few times now - hes really careful, measures everything twice, and takes it really slowly.

despite the cool looking Cort, I would be filled with pure rage. I say - wait till you get the Ibanez back and let rip...

actually, why trust him with the repair. take the cort and your ibanez back.. send the ibanez to jonathan for repair and sen them the bill. if they don't pay, take it to the small claims court.
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Quote from: AndyR
you wouldn't use the meat knife on crusty bread but, equally, the serrated knife and straight edge knife aren't going to go through raw meat as quickly

MDV

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Re: Got my guitar back but..
« Reply #7 on: July 29, 2009, 07:48:51 PM »
How the....what the....

On the one hand, with that finish and an xcort, how would you tell the difference ;)

On the other, you really need to at the very least never go to that tech again and tell everyone that you know that uses them how shite they are. As a tech myself, thats a minor nightmare that I take great care to avoid, because, being at least a moderately decent human being, I'd pay for as close a restoration of the guitar to orginal condition as possible. You do the damage, you accept the consequences. That should be expected of him. If the nature of the damage (and finish by the looks of it) mean thats not possible then suitable reparations need to be agreed between you.
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Dmoney

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Re: Got my guitar back but..
« Reply #8 on: July 29, 2009, 07:50:25 PM »
Quote from: MDV on July 29, 2009, 07:48:51 PM
the nature of the damage (and finish by the looks of it) mean thats not possible then suitable reparations need to be agreed between you.

...take his children
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MDV

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Re: Got my guitar back but..
« Reply #9 on: July 29, 2009, 07:54:12 PM »
Quote from: Dmoney on July 29, 2009, 07:50:25 PM
Quote from: MDV on July 29, 2009, 07:48:51 PM
the nature of the damage (and finish by the looks of it) mean thats not possible then suitable reparations need to be agreed between you.

...take his children

Do they haz gud toanez?
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Stevepage

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Re: Got my guitar back but..
« Reply #10 on: July 29, 2009, 07:54:24 PM »
That tech sounds like a proper idiot. I'd be furious, fair enough the sales assistant/manager gave what I think is an acceptable 'fix' of sorts but I'd take my guitar back and never go to them again unless they got rid of their tech.

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Jonny

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Re: Got my guitar back but..
« Reply #11 on: July 29, 2009, 07:59:14 PM »
I'm going to get it fixed (at least it's free) and then I'll bring it over to Jonathan to fix it up proper for me.
« Last Edit: July 29, 2009, 08:14:00 PM by Jonny »
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ash96

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Re: Got my guitar back but..
« Reply #12 on: July 29, 2009, 08:07:58 PM »
How/Why did he drill a hole through it by changing the pups?!

Which tech/shop was this?
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Jonny

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Re: Got my guitar back but..
« Reply #13 on: July 29, 2009, 08:14:30 PM »
Quote from: ash96 on July 29, 2009, 08:07:58 PM
How/Why did he drill a hole through it by changing the pups?!

Which tech/shop was this?
When you screw the pickups into the body, they went right through the body.
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ash96

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Re: Got my guitar back but..
« Reply #14 on: July 29, 2009, 08:31:29 PM »
That sounds like a pretty bad tech to me!

I'd kick up a fuss once you've got it back. any repair / refinishing costs should go straight to them.

What guitar was it?
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