Author Topic: Anyone know about Distributors & Shops vs Warranties? (Read 10359 times)

chrisola · « **Reply #15 on:** January 12, 2006, 01:50:49 PM »

Update:

I have been speaking with the distributors (Synergy) for the last couple of days (recording ALL conversations on my mobile phone... muahah!!). The guy said after he spoke to me for the 1st time, he picked the amp up himself from the shop in question, and took it back for a tech to look at it.

Spoke to him again today, and the amp is with a tech, and is assumed to have been fixed, something about a faulty tube actually blowing and shorting out a circuit in the ENGL (i think its the Power Tube monitoring circuit, but not sure).

Apparantly, the amp will be taken from the tech back to the shop today by around 4pm... not really looking forward to phoning them up to ask when the amps going to be back with me..i get the feeling they wont be too happy with me for basically side stepping them and going to the actual distributor!!

But hey, if someone is BS'ing me and fobbing me off i'm going to make sure i find someone else in a position to actually help!!

I'll name and shame them after i get a working amp back :P

PS thanks Elliot, i've noted those down incase i speak to the shop while i'm out and about today :)

dave_mc · « **Reply #16 on:** January 12, 2006, 04:46:16 PM »

^hopefully it'll sort itself out!

chrisola · « **Reply #17 on:** January 12, 2006, 06:24:49 PM »

Update #2:

The shop phoned and said the techs have seen the amp, and it seems faulty but its a new fault which they havent seen before now! I'll either have a brand new replacement or my repaired amp posted out on monday next week.

Bit happier now :)

chrisola · « **Reply #18 on:** January 18, 2006, 08:07:37 PM »

got an amp back yesterday.

seemed fine... sounded ok in the quick play around that i had.

seems to be a new one (ie not mine repaired)... will hopefully get back playing again and get some clips up soon :D

_tom_ · « **Reply #19 on:** January 18, 2006, 09:22:32 PM »

Yeah do us some cheesy power metal :D

hobleguitars · « **Reply #20 on:** January 18, 2006, 09:53:24 PM »

Power metal can never become cheesy, you fool! Take that back immediately. But seriously, I'd like to hear some Fireball clips, as I think that'll be my next purchase, there's a good lad.

_tom_ · « **Reply #21 on:** January 18, 2006, 10:48:07 PM »

Quote from: hobleguitars

Power metal can never become cheesy, you fool! Take that back immediately. But seriously, I'd like to hear some Fireball clips, as I think that'll be my next purchase, there's a good lad.

haha yeah most people say its cheesy though! Gamma Ray are awesome :)

Gochaz · « **Reply #22 on:** January 19, 2006, 09:24:58 PM »

Quote from: _tom_

Quote from: hobleguitars
Power metal can never become cheesy, you fool! Take that back immediately. But seriously, I'd like to hear some Fireball clips, as I think that'll be my next purchase, there's a good lad.

haha yeah most people say its cheesy though! Gamma Ray are awesome :)

Well, most people aren't Power metallers, son. Just clutch your Epiphone and stick your thumb up your arse while you gaze in wonderment at the face melting power metal solos.

hobleguitars · « **Reply #23 on:** January 19, 2006, 09:27:46 PM »

I like your style, chaz. Put that boy to the sword!