No ticket.....

[Matt77]

I'm coming late to this thread but I'm not going to sit on the fence.
This is how people with no tickets should be dealt with.
http://m.youtube.com/#/watch?desktop_uri=%2Fwatch%3Fv%3DvNseba-wHUc&v=vNseba-wHUc&gl=GB

[Madsakre]

Here in denmark we have a SMS ticket system. you can buy your ticket on the phone. Saves alot of trouble

[Ian Price]

Not sure if that link is working properly Matt.

[shobet]

I think Matt's solution of sending them all to the cinema to badly pirate films may not work.
Maybe we should get them all bicycles...

[Matt77]

http://www.youtube.com/watch?v=vNseba-wHUc

Fixed.
That'll teach them

[Ian Price]

 :D

The very scene I had in mind when I was typing the thread title!

[Chris]

did the train driver assault anyone?

Yes, he pushed him back off the train when the passenger tried to get back on at the end, or at least that's what it looks like.

but real life in the heat of the moment isnt so idealistic.  who can honestly say they have never had a bad day and handled a situation poorly because of it?

Me - I've never handled a situation THAT badly before, maybe I've dropped the ball on something or been short with someone, but I've never assaulted anyone or completely thrown the rule book out of the window.  He doesn't look fit to do a customer facing job to me.

[Ian Price]

I think that unless you are doing the same job (or something very similar) it is very very difficult to make a judgement about how you would have handled the situation. He may well have been in the job for many years and have been threatened or even assaulted himself - perhaps he had been in a similar situation(s) before and he was left to deal with it alone. Anything like this would most definitely have an impact about how he chose to handle this particular situation if that were to be the case.

[Chris]

I think that unless you are doing the same job (or something very similar) it is very very difficult to make a judgement about how you would have handled the situation. He may well have been in the job for many years and have been threatened or even assaulted himself - perhaps he had been in a similar situation(s) before and he was left to deal with it alone. Anything like this would most definitely have an impact about how he chose to handle this particular situation if that were to be the case.

I've done similar jobs in the past, although admittedly not for a long time, but that doesn't mean we can't make a judgement on him.  He could indeed have been assaulted himself or been left to deal with difficult things alone - this might make him react badly in these situations now, but that is more reason for him not to be doing the job now.  His actions were unprofessional and that should be addressed.

[Ian Price]

So he loses his job regardless of what may or may not have happened before. Personally I feel empathy for him. I agree that it was unprofessional didn't say people couldn't make a judgement - just that it is very difficult to assess how you would have handled it without understanding what may or may not have happened before in his career, what happened before the filming started, what pressure he was getting faced with by the customers etc.

I imagine in the heat of the moment a lot of training and clear thinking goes out of the window - this wouldn't have been helped by a passenger approaching with a clear intent on getting the kid off of the train. What would have happened if the conductor had said no? I reckon that guy would have still got him off of the train. Yep, I'm making a judgement based on what I saw without knowing what that guys motive was.

[Chris]

So he loses his job regardless of what may or may not have happened before. Personally I feel empathy for him. I agree that it was unprofessional didn't say people couldn't make a judgement - just that it is very difficult to assess how you would have handled it without understanding what may or may not have happened before in his career, what happened before the filming started, what pressure he was getting faced with by the customers etc.

I imagine in the heat of the moment a lot of training and clear thinking goes out of the window - this wouldn't have been helped by a passenger approaching with a clear intent on getting the kid off of the train. What would have happened if the conductor had said no? I reckon that guy would have still got him off of the train. Yep, I'm making a judgement based on what I saw without knowing what that guys motive was.

I don't think I'm really disagreeing with you - I also feel empathy for him, and understand that there may have been reasons for his lack of professionalism, but other people should not be disadvantaged by that.  If he had reasons for acting that way, such as being assaulted in the past himself or whatever, then he should receive help for that, I just think that in the meantime he still should not be doing the job the way he did it in that clip.

[WezV]

Me - I've never handled a situation THAT badly before, maybe I've dropped the ball on something or been short with someone, but I've never assaulted anyone or completely thrown the rule book out of the window.  He doesn't look fit to do a customer facing job to me.

i can admit may have done my job that badly in the past - thankfully no-one was filming it

we have a senior fellow who is working as a train conductor.  it probably was not the profession he chose.  the most likely situation is that he has worked a trade most of his life, been faced by a job market that does not need his skills and ended up working as a train conductor.  so he takes the job and does it reasonably well most of the time.

every now and again he is faced by a situation like this.   sometimes he handles it perfectly, just as he is supposed to.   in this situation he probably followed exactly what he was told to do - till the point a member of the public intervened.   just happened this time some tw@t was filming him.  who was this guy filming.  he clearly thought it was a 'situation', hence starting filming.  but rather than get involved they just filmed... and laughed at the situation... and clapped.   so we have a potential fare dodger, an underpaid and overworked elderly conductor, a guy that stepped in ( and potentially over stepped the mark) .  and some guy who just filmed it all.


maybe the fare dodger should have checked his tickets.  maybe the conductor should have  handled his part of it better, maybe he should have told the big fellow to sit back down as it was being sorted.  maybe the big fellow should have let the conductor do what ever it was he should have done next.  maybe after pushing the guy off the train the first time he should have resisted the urge to chuck him off the second time.... and just maybe that guy filming could have been putting your point forward.  that maybe there is a better way to handle this situation, but nope... he was just there observing and thinking about how he would tell his mates about it later that day.  which is unfortunately what most of us would do

[FELINEGUITARS]

Me - I've never handled a situation THAT badly before, maybe I've dropped the ball on something or been short with someone, but I've never assaulted anyone or completely thrown the rule book out of the window.  He doesn't look fit to do a customer facing job to me.

i can admit may have done my job that badly in the past - thankfully no-one was filming it

we have a senior fellow who is working as a train conductor.  it probably was not the profession he chose.  the most likely situation is that he has worked a trade most of his life, been faced by a job market that does not need his skills and ended up working as a train conductor.  so he takes the job and does it reasonably well most of the time.

every now and again he is faced by a situation like this.   sometimes he handles it perfectly, just as he is supposed to.   in this situation he probably followed exactly what he was told to do - till the point a member of the public intervened.   just happened this time some tw@t was filming him.  who was this guy filming.  he clearly thought it was a 'situation', hence starting filming.  but rather than get involved they just filmed... and laughed at the situation... and clapped.   so we have a potential fare dodger, an underpaid and overworked elderly conductor, a guy that stepped in ( and potentially over stepped the mark) .  and some guy who just filmed it all.


maybe the fare dodger should have checked his tickets.  maybe the conductor should have  handled his part of it better, maybe he should have told the big fellow to sit back down as it was being sorted.  maybe the big fellow should have let the conductor do what ever it was he should have done next.  maybe after pushing the guy off the train the first time he should have resisted the urge to chuck him off the second time.... and just maybe that guy filming could have been putting your point forward.  that maybe there is a better way to handle this situation, but nope... he was just there observing and thinking about how he would tell his mates about it later that day.  which is unfortunately what most of us would do

That was a good answer, and this thread has taken a turn for the better since I last looked.

[Chris]

maybe the fare dodger should have checked his tickets.  maybe the conductor should have  handled his part of it better, maybe he should have told the big fellow to sit back down as it was being sorted.  maybe the big fellow should have let the conductor do what ever it was he should have done next.  maybe after pushing the guy off the train the first time he should have resisted the urge to chuck him off the second time.... and just maybe that guy filming could have been putting your point forward.  that maybe there is a better way to handle this situation, but nope... he was just there observing and thinking about how he would tell his mates about it later that day.  which is unfortunately what most of us would do

Exactly, I don't think anyone in that clip behaved well, it could (and should) have been handled better all round.  However these things happen and thankfully it is the exception rather than the rule.

[MrBump]

In my oh-so-humble opinion, so many people here are missing the point.

Ultimately I think that this is about social responsibility.  We all have a responsibility, I believe, to get along and reduce the sh!t that we ALL - society - has to deal with. 

I think that all this talk of assault, leave it to the BTP etc, is wide of the mark - it's passing on the responsibility of dealing with someone who (for the sake of argument) is acting outside the boundaries of society believes to be right.  It's our responsibility - mine, yours - to point out when things are f*cked up and wrong.

That situation was f*cked up and wrong.  The choice is to deal with it yourself, or pass on the responsibility to an "authority" in the matter - wait for BTP to eventually come along, inconvenience the whole train for the sake of the sensibilities of some young scrote.

If the young scrote in question believed that he couldn't get away with sealing the ticket and that he wasn't untouchable, that situation might not have happened.

* I'm making the assumption that he WAS a proper fare dodger, and WAS a young scrote, based on the fact that he looked like one and I'm never wrong.  If I'm wrong in this instance, I apologise.