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Author Topic: Where do I stand with this  (Read 6398 times)

dave_mc

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Re: Where do I stand with this
« Reply #15 on: May 03, 2012, 02:48:06 PM »
good news :)

suhr

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Re: Where do I stand with this
« Reply #16 on: August 31, 2012, 12:59:30 AM »
Looking for some advice.

A couple of years ago I bought a Suhr Standard, awesome guitar but I was never 100% happy with the bridge pickup. Eventually I gave in a ordered a set of HD's to replace the Suhrs. I fitted them tonight but when I took out the Suhr pickups they were different to what was advertised and also what was on the spec sheet. They are supposed to be an Alrdich set but the bridge is an SSH+, the neck is indeed an Aldrich.

I am pissed because a) I went with the Aldrich's as being primarily a high gain abuser and them being Shur's highest output pickups I thought they would be most suitable. Maybe if the bridge had been an aldrich I would have liked it and not felt the need to spend £200 on the HD's and
b) I was part financing the HD's with the intention of selling the Suhr's on, as they are not a matched set I think I will struggle to sell them, especially the neck on it's own.

I fully appreciate the retailer had no real way of knowing this but I still feel like I've lost out twice here and also the guitar was not as advertised. What, if anything can I expect from the retailer ?

Thanks


If your spec sheet was marked as an Aldrich and you got a SSH+ I will gladly include an Aldrich pickup of your choice to go with your dealers next order. (Maybe you should try it ;-) FYI though Doug used an SSH+ for many years, the Aldrich is just slightly hotter.
Use my email johnATsuhr.com with your order number and we will straighten you out.  :D

EDIT
I see it is all taken care of, any questions you know where to reach me.
« Last Edit: August 31, 2012, 01:01:21 AM by suhr »

wisteria

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    • blog.ezparity.com
Re: Where do I stand with this
« Reply #17 on: September 06, 2012, 06:51:27 AM »
Good after-sales service! :shock:
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