Well, at least the one in London.
The only Ibanez they have are 2 GRGs when they used to have almost every RG. They got rid of all their Warwick basses,
They're the only Schecter dealer in the UK yet they covered a WHOLE FREAKING WALL in Omen 6s in different colours. Infact, the best Schecter they have is a Diamond series with Duncan Designed pickups for £300.
The Gibson section has halved (not that I care) they lost the PRS private stock!!!
The Ibanez section has been killed off, and they've decided to make it the "bass" section, (in other words they only have enough basses to fill a section designed for 1 manufacturer).
The Fender section's thriving, as is the PRS section, but other than that the shop's in shambles.
Best thing is the Peavey Cabs they sell, yet they sell no Peavey Heads.. :D
At least they have some Mesas in stock now, but I can't imagine them shifting that many with those prices being beaten 3 mins down the road in Denmark Street, (rockers for example).
Their sound tech stuff I have no idea about, but hell, I'm a guitarist, and this is a guitar based forum, so screw that :p
Other than that, the whole atmosphere of the place is toxic - If you're a college student with a nasty coat, you'll get ignored, but if you're a 12 year old with a parent wearing Gucci you get flocked by the whole staff.
I know that's the same in every guitar shop, but it's magnified in Sound control.