Will the UK price increase make a difference to an outstanding order?

[Will]

Well back in October when the Dollar was still quite low compared to the Pound I ordered an unloaded Bognor cab, which was through guitarguitar (UK dealer).
A wait time of 3-4 months means it should arrive before the end of February, but just looking at their website, the prices of Bognors has gone sky high.

What do you think? Will they stand by their original price (I have already put down a deposit of £100)

[Afghan Dave]

My feeling is that you entered into a "somewhat" binding agreement with the vendor (guitarguitar) with the deposit of £100.

I've seen so much conflicting consumer right info with mentions of price simply being an "invitation to treat" ect...

I'd simply use force of personality and if they try to wriggle mention that you are very active on these forums and that you expect your deposit back with interest over the period they've held it.... 

I'm in kinda the same boat but I don't expect there to be a problem.

Most vendors are decent at the end of the day.

[dave_mc]

i'd need to look into the law, but personally my feeling is that you bought/ordered it on good faith that the price would stay the same etc. (a deposit is normally a percentage of the final price, right?). they're entitled to raise the price if it's going to cost them a lot more and it was unforseen, but you should also be entitled to back out if the price has jumped a lot- and they should give you the chance to back out (and give you back your deposit) if they're halfway decent at all, regardless of what the law says. At the end of the day if the price jumps and the worst comes to the worst, you can always leave it (you'll be out £100), but make clear to them that that £100 will be very hard-earned indeed- you'll be telling everyone you know that it happened, everyone on the busy internet guitar forums, etc. etc. though obviously only do this as a last resort- don't threaten this unless they won't give you back your deposit (if the price does rise) :lol:

checking the law wouldn't hurt either, it's always a good idea to know your rights:

http://www.consumerdirect.gov.uk/ might be worth a look, but i didn't see anything upon doing a cursory search. also the office of fair trading would be worth a look too, or citizens advice bureau... even just call to ask them, that'd be the sensible thing.

[Will]

Thanks for the advice, I'm not going to start threats or anything too soon ;)
If they do decide to raise the price, I admit I would be okay with going up a little bit. Not happy about it, but could possibly compromise.
If not, then I will give them a bit of grief :D

I have faith in the deal, just been thinking: What if..?

[dave_mc]

yeah, it's better to be prepared for all outcomes. plus if you know your rights, you'll know how far you can push it if the worst comes to the worst. at the end of the day, it's not your fault that hey didn't have it in stock, you wanted to buy it 2 or 3 months ago when you ordered it (presumably)- worth not forgetting that. you're doing them a favour by not having cancelled the order, kind of thing- and that's if the price stays the same.

guitar guitar's a nice shop (at least, the one in edinburgh is which i've been to- never bought anything though), with any luck it'll be fine- but worth being ready and knowing what to do just in case it's not fine.

:)

[hunter]

If you received a binding offer from them and have accepted it, it's a deal (at least according to German law). The deal does not come to place upon delivery but upon order and order confirmation.

At least to German law that is.

[Antag]

I think that may apply in the UK also - we're all bound by the same EU law on these things anyway...

If you placed an order & got an order confirmation (or better still, a receipt/invoice) then they have to honour that price.

[nfe]

I'd simply use force of personality and if they try to wriggle mention that you are very active on these forums

I would absolutely not do this.

It is worth knowing that there is no such things as a non-refundale deposit, not legally anyway. If you want your money back, you get it.

I'd imagine that the price will have to remain the same. Really, they should have ordered the cab immediately, which would have therefore been at buy-in price that the price you were given was based upon. If the prices later changed and GuitarGuitar hadn't yet paid for the cab, that's just hardlines to them, not you.

I'd be firm if they want you to pay more and just refuse, say you want your deposit back and that you'll go elsewhere. GuitarGuitar are a struggling business that absolutely cannot afford to lose expensive sales, they're losing money swift enough as it is  They're not gonna let a sale of that cost walk out the door and lose £100 they've already banked into the bargain.

[dave_mc]

I'd imagine that the price will have to remain the same. Really, they should have ordered the cab immediately, which would have therefore been at buy-in price that the price you were given was based upon. If the prices later changed and GuitarGuitar hadn't yet paid for the cab, that's just hardlines to them, not you.

that's a very good point. :)

[FELINEGUITARS]

Hmmm - sound similar to what happened to me with the Egnater

I ordered it when it was $2 to the £1 and watched as the exchange rate started to slide
I anticipated that it would get worse (because of ehat the chancellor was saying) and paid up my full order quickly

I managed to catch it at $1.75ish I think and a few days later it was $1.5 or lower

[FELINEGUITARS]

Many of the companies I deal with have released new price lists for 2009 and a lot of prices have jumped up

The price of a set of strings has jumped up to £7 a set or thereabouts
USA stuff is all 15-25% up at least and European stuff is also frighteningly high
I buy from Warwick and prices there reflect the fall in value of the pound

[Denim n Leather]

Did they take your money?

If they did, then too bad for them. If they didn't, then, unfortunately, too bad for you. It's the nature of the exchange rate.

[Will]

Did they take your money?

If they did, then too bad for them. If they didn't, then, unfortunately, too bad for you. It's the nature of the exchange rate.

Well, actually... It worked out right! Quite happy with GuitarGuitar for this :)

[dave_mc]

sweet, glad to hear that. :)