did they? i didn't notice that. but yeah, if they offer to replace or refund it (including all postage charges), that's probably fair enough. EDIT: unless I'm missing something, they only offered to fix it.
if you ask me, that's enough on their part. i seriously doubt they deliberately sent a faulty item, so offering to fix something that is not their mistake to begin with is good enough. if they decide, it can't be fixed, they'll either replace/refund/whatever, depending on how dheim plays this. i still think, if he sends it back and tells them it didn't work, when connected to the power supply, they'll send him another. Or they might open it up, see it's been 'repaired' and blown up, they might tell him, the warranty is void, if any of the seals are broken.
now i think this has been handled the wrong way around from the get go.
1st, if it's a used item, he should've sent it back in the beginning. i know that not everyone inspects the item, when they get it, but at least check if the seals are intact.
2nd if you DID screw up by any chance.. LEAVE IT THE $% ALONE don't open it, don't take it to a tech, leave it alone, call the shop and tell them it doesn't work. they'll come pick it up and you'll either get a new one (which is the more likely scenario) or this one repaired. but seeing that it's very rare, that they have a tech on site, that can repair everything that goes through the shop, they'll send it off to a licensed repair shop and that will take some time.
3rd, if you DID tamper with it, thinking i can repair this, be careful on how you play. you can still get a refund or a new item, but it's more than likely, that they will take a look at it and see it's been opened and say it's your fault, warranty void.
3.1ddd :P if you did open it up, but miraculously kept the seals intact, there's still option 2