I have one :) Prices were very reasonable when I ordered (about 4 or so years ago)... was about 850 Euros for a complete custom (neck-through, modified bodyshape, extra frets, different pickup location), but I gather the prices have gone up a fair bit since then. Communication was very good, and the build quality was great as well-- came with a flightcase, which is well made too!
They get the thumbs up from me :) which reminds me, I need to try another pickup in the bridge of mine, never really got on with the Nailbomb there.
They've still got the photos of mine on there, actually, on page 1 of the gallery :)
