i've some sympathy with what you say bux, (and shobet :lol:), but if they've already swapped it for you once and your not happy, i suggest you ask a refund.one thing you can't accuse bkp's of is a bad attitude to it's customers.
i think the analogy to wood grain in a guitar is a good one and if you are very exacting in your requirements maybe
buying blind isn't a good idea.
good luck.......(do you like how it sounds?)