Problems with amp delivery

[Twinfan]

Aha!  Good point!

[Dmoney]

is it not that easy to just get another combo from Laney though if that is the case? maybe get it sent direct from factory?

[Philly Q]

I'd wager it's not lost, it's stolen.

Or maybe it got sold twice!
And only one person could have it..............

It did seem like they were very quick to accept it was "lost". 

We've all had bad experiences with post/couriers, and the 1 time it goes wrong makes us forget the 99 times there was no problem.  It makes them easy scapegoats when something apparently goes missing.

[FELINEGUITARS]

I'd wager it's not lost, it's stolen.

Or maybe it got sold twice!
And only one person could have it..............

It did seem like they were very quick to accept it was "lost". 

If you have the same stock listed in your online shop as you have in your real shop it is possible for an item to be sold in the shop and then be sold again online before you have had a chance to change the online inventory.

A very tricky situation with no tidy answer.

[Denim n Leather]

If you have the same stock listed in your online shop as you have in your real shop it is possible for an item to be sold in the shop and then be sold again online before you have had a chance to change the online inventory.

A very tricky situation with no tidy answer.

This happened often with my previous company.

[Philly Q]

If you have the same stock listed in your online shop as you have in your real shop it is possible for an item to be sold in the shop and then be sold again online before you have had a chance to change the online inventory.

A very tricky situation with no tidy answer.

It's easy to imagine that happening, but surely the answer is to be honest and tell one of the buyers that there's been an error (I realise it might be difficult to determine who got there first).

To go through with the charade of "sending" the item then saying it's been "lost" - as they may have done here - is just ridiculous.

[hunter]

If you have the same stock listed in your online shop as you have in your real shop it is possible for an item to be sold in the shop and then be sold again online before you have had a chance to change the online inventory.

A very tricky situation with no tidy answer.

This happened often with my previous company.

This is the reason why most serious online shops state in their T&Cs that the deal only took place once they reconfirmed the order.

But Jonathan, if that would have been the issue, they wouldn't have been able to issue a tracking number, would they?

[Stevepage]

Well things have made a funny turn. The Laney has been delivered to me...............so has the Jet City  :lol:

So I've played with both of them and the Jet City is far far better. So the Laney is being returned. I could of just kept quite and sold the Laney and made my money back but I don't have it in me to be that dishonest.

[FELINEGUITARS]

see - the universe has been kind to you !

[Stevepage]

Things are doing well recently. Lots of work, new gear and I'm saving up for an engagement ring for my girlfriend. So things aren't too bad right now  :D

[Lew]

Things are doing well recently. Lots of work, new gear and I'm saving up for an engagement ring for my girlfriend. So things aren't too bad right now  :D

 PDT_003 :D

[dave_mc]

Well things have made a funny turn. The Laney has been delivered to me...............so has the Jet City  :lol:

So I've played with both of them and the Jet City is far far better. So the Laney is being returned. I could of just kept quite and sold the Laney and made my money back but I don't have it in me to be that dishonest.

sweet, even without being dishonest, you've done well- by getting to try both you've got to pick the best one :D

[Stevepage]

Yeah I'm very happy about that. The Laney's cleans were cool but when using the gain past 5 it gets very very thin and fuzzy. Probably poor quality valves but I can't be bothered to change them.

The Jet City is awesome though.

[Brow]

Yeah I'm very happy about that. The Laney's cleans were cool but when using the gain past 5 it gets very very thin and fuzzy. Probably poor quality valves but I can't be bothered to change them.

The Jet City is awesome though.

I had an LC30-II a few years ago and that had the same problem you describe. Mine turned out to be a rubbish Invader speaker.

Glad you got an amp you like though!  :D

[Philly Q]

Well things have made a funny turn. The Laney has been delivered to me...............so has the Jet City  :lol:

So I've played with both of them and the Jet City is far far better. So the Laney is being returned. I could of just kept quite and sold the Laney and made my money back but I don't have it in me to be that dishonest.

I think you're doing the right thing returning the Laney.  Bad karma to pretend it hadn't turned up.

It was good that you got the chance to make a direct comparison.  :)