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Author Topic: Patient confidentiality  (Read 12256 times)

crispsandwich

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Patient confidentiality
« on: January 09, 2006, 09:33:42 AM »
I know I've ranted about where I work work numerous times on here so I apologise for this latest one.

Anyway this new proprieter has decided that as part of a 'name and shame' policy (allegedly - this part is gossip between other staff) there's going to be a plastic wallet in the kitchen on display with everyone's sicknotes in. I didn't believe it at first, but now there's a few sicknotes in there, telling everyone who looks that so-and-so has been ill with a cold or whatever, or they have a doctor's note. Isn't this 1000000% illegal? I'm very tempted to go over this new boss's head with this one and take photos and get him in some serious poop with the relevant authority because this is just the last thing on a long list he's done to make our job even harder. He's bullying staff. It's not like he doesn't know the law. Him and the senior staff aren't stupid. No-one dares say anything, I'm assuming because they don't want their jobs to be in jepoardy.

Any opinions?

-Danny.

HJM

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« Reply #1 on: January 09, 2006, 09:48:07 AM »
Data protection act should stop that. I'm not an expert though!

Especially as the old style acident books where your details were written down and anybody had access to them are now illegal!

 I guess they could say the number of people off with a cold/bad back/whatever, as long as they didn't disclose the names of the people and what was wrong with them or any personal details.  


This stinks imho....
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HJM

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« Reply #2 on: January 09, 2006, 09:56:14 AM »
Have you got a union??? might be a good time to join!
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crispsandwich

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« Reply #3 on: January 09, 2006, 10:04:02 AM »
Nope, we don't have any kind of Union or anything. It's a small business. I'm looking for another job but in the meantime I resent having to work there because it's making my back sore all the time due to lifting people without proper equipment. I have queried this numerous times but staff refuse to use hoists to lift people, as doing it manually saves time. When we had an inspection I told the inspector all of this but nothing has been done. It's a cr@p job.

-Danny.

Elliot

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« Reply #4 on: January 09, 2006, 11:06:50 AM »
Yup - its contrary to the Data Protection Act - trouble is - its a pretty toothless act in terms of penalties - but you could complain to the Data Commissioner who might write a rude letter to the employer.
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HJM

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« Reply #5 on: January 09, 2006, 11:41:01 AM »
IS there not a care workers union that you could join??

How about getting the HSE involved over the lifting, go and see your doctor, get a note for your backfill in the accident book and phone a no win no fee solicitor, that should get your bosses attention! It may also trigger the HSE to come and have a look. There should have been training given for manual handling and risk assessments done too! Is there even a health and safety committee? There should be by law I think!
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willo

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« Reply #6 on: January 09, 2006, 12:05:23 PM »
Check the citizen's advice bureau etc. That sounds pretty shite though.
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crispsandwich

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« Reply #7 on: January 09, 2006, 12:09:55 PM »
There are risk assesments done, and each resident has an individual care plan. We have one hoist, but as a rule, hoists are generally used only for lifting people who cannot support their weight at all, and we have none at present. Still, there are residents who support only about 10% of their weight, and they weigh more than 15st. They stand (with assistance) but then drop and we have to hold them up whilst assisting them with things. That's where the main problems seem to be. We do use handling belts, but they don't really help my back at all, as it still hurts when I have to lift. I have suggested using a hoist countless times, but I'm always told "we don't use it, it takes too long". I'm annoyed that even though I told this to the CSCI inspector, it seems that nothing was done/said. I wasn't given any proper training as such, I was just told what to do. It's difficult because we have a list of things that have to be completed each shift (don't get me started on that 'rule') and so if I refuse to do any lifting, there will be 21 very unhappy residents, 2 very overworked other staff and a very annoyed manager. She's not a very good manager. It seems as if she thinks that the care of the residents is secondary, as long as all the washing and washing up is done and everyone is ready for bed before night-staff come on :roll:.. It stinks, but I don't know what I can do. I'm leaving anyway. 4.25GBP an hour for all this is ridiculous. An letter to the relevant authorities will probably solve a lot of the problems after I'm gone.

-Danny.

Elliot

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« Reply #8 on: January 09, 2006, 01:03:23 PM »
That sounds shitee!  Surely you cannot be expected lift heavy people without proper equipment - what does the health and safety say should happen?
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rinse_master

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« Reply #9 on: January 09, 2006, 01:39:06 PM »
Like the others said, I'm sure the data protection act should not allow that, if you can join a union I would advise it, as if you get into some serious legal stuff they will represent you etc.
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HJM

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« Reply #10 on: January 09, 2006, 02:30:42 PM »
So what does everyone else say who works there??
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Ratrod

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« Reply #11 on: January 09, 2006, 02:39:57 PM »
In what year do those managers live in? I wonder, do they browse ebay for slaves? Buy two now and get a whip for free.

 :evil:
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Skybone

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« Reply #12 on: January 09, 2006, 02:50:44 PM »
That sounds way out of line to me. The manager's taking the... you know what...

Not sure about contravention of Data Protection, as a sick note from your Doctor is not a record held on computer, which is what the DPA means, electronic records. However, I do believe it is contravening your human rights and various employment laws to boot.

As willo says, get down to your local (Donny?) Citizens Advice Bureau and discuss it with them (if it is the Donny branch nearest you, I know someone who works there and can have an off the record chat with them if you like...PM).
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crispsandwich

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« Reply #13 on: January 09, 2006, 02:52:34 PM »
Quote
So what does everyone else say who works there??


Well, with regards to lifting, no-one says anything. The only time the issue of the hoist has been raised at any time in the 3 months I've been there, it's been by me, around 4 or 5 times. It's never been mentioned otherwise.

With regards to the whole sicknote thing, staff aren't very happy about it but seem reluctant to say anything. They've joked that they'll ring in sick and say they've got something very extreme and see if it gets put up there, but they don't seem to think it's illegal and they haven't said anything to the senior staff. The manager is on holiday at the moment, but the senior in charge of the place is the one who writes all the sicknotes and puts them up. I was off work the other day with a bad back. When I go in on Thursday it'll be interesting to see if there's something up there with my name on it. I've said if there is, I'll rip it up in front of the manager or the aformentioned senior, and I'm prepared to do that. I just don't think I'll be supported by the other staff. They seem like they're too scared or not bothered. It's easy for other staff to say that for 4.25GBP an hour I shouldn't be bothered or stressed about it, but it's the principle. You can't treat employees like this. Sorry for the rant, it just winds me up.

HJM

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« Reply #14 on: January 09, 2006, 04:07:50 PM »
DPA covers certain paper filing systems too in a bizzare way...
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