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Author Topic: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!  (Read 8901 times)

nfe

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #15 on: August 07, 2011, 05:09:19 PM »
I'm with RBS and have no such device. Which is good, I use online banking loads when I'm out the house.

Dmoney

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #16 on: August 07, 2011, 05:15:20 PM »
I'm with RBS and have no such device. Which is good, I use online banking loads when I'm out the house.

I'm with RBS and I have one.

Jonny

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #17 on: August 07, 2011, 11:05:17 PM »
Well Ulster Bank (NatWest) in Northern Ireland have them, and they're annoying to the point that I'm not with Ulster Bank anymore.

I'm with Santander and I use online banking via my iPad which works but they don't have an app for me which is slightly annoying but not on topic.

But I can see how difficult it can be, I had to send away for a replacement. Yet they didn't even ask about anything on the missing one or if one does go missing and they replace it is just a waste of money for the function of the device in the first place (commas where appropriate, I'm tired)
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Roobubba

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #18 on: August 14, 2011, 06:32:05 PM »
Right, 2 fingers up to HSBC, I've now switched banks AGAIN.

Santander (with whom Mrs Roo and I have a joint account) have a one-off text system to set up new payees. That sounds like a sensible idea, given that I carry my mobile with me everywhere. Saves me from having to use a stupid device to log in, and to carry it with me everywhere if I want to use online banking away from home, which I do.

So barclays and HSBC can $%&# themselves.

Good riddance.

Transcend

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #19 on: August 15, 2011, 08:03:03 PM »
Get this.

I've just tried logging in my banking and i now have to install a browser plugin in order to log in....

this is getting frustrating

Roobubba

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #20 on: August 15, 2011, 10:46:09 PM »
Switch banks, Toe-knee! Vote with your feet! The new bank can close the old account and move all direct debits over. I's recommend not going with HSBC, Natwest or Barclays, though, as they all use those stupid devices for sure.

Roo

Transcend

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #21 on: August 15, 2011, 10:48:16 PM »
I know the new bank can do all that ive changed accounts a few times over the last 2 years.

Its annoying as hell though as other than this Coop have been great.

But this is just over the top security.

Im perfectly fine using my own security that i CHOOSE i dont want other shite forced on me

Dr. Stein

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #22 on: August 17, 2011, 05:01:28 PM »
Customer service workers have fun jobs, don't they?


I'm with RBS and I have one.

Me too. I don't really see the problem to be honest, I keep it in my desk drawer and if I'm likely to need to do any banking on the move I slip it into my laptop's carry case.

Depends on how you use the system no doubt but I find it hard to imagine it ever being a major problem rather than a minor inconvenience.

I also find it hard to understand why people feel forced into things by their banks. They offer what they offer, if you don't want it go somewhere else. Same as any other product or service, surely? :S

Roobubba

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #23 on: August 17, 2011, 06:44:48 PM »
Well I banked with Barclays for many a year, the choice they made me make was: live with the hassle (glad it wasn't a hassle for you, it is for me) or move banks. Moving banks is also a hassle. So whichever way you look at it, they forced me to do something I didn't want to have to do.

FWIW I also have severe doubts about the actual benefit such a system brings, especially when you weigh up the cost both economically and environmentally that these devices command. Plus they do nothing to protect you from people stealing your card details and buying things online, which - in my naive mind - is a much bigger risk.

I'm generally a supporter of security methods brought in, for example at airports (to some degree). However, where these go too far, someone needs to stand up and point out what's gone wrong.
On the one hand, I've not got a problem with the X-ray scanners at airports. On the other, if we have to be seen naked when we travel, perhaps the terrorists have already won?


Transcend

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #24 on: August 17, 2011, 07:43:14 PM »
The shopping online stuff is generally protected by the visa/mastercard secure thingy

Roobubba

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #25 on: August 17, 2011, 09:22:33 PM »
The shopping online stuff is generally protected by the visa/mastercard secure thingy

Sigh, yeah but that's not my point!

juansolo

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #26 on: August 18, 2011, 05:23:11 PM »
First Direct still have UK call centres and a decent online banking system. Quite impressive considering they're part of HSBC who have neither...
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clyde billt

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #27 on: August 18, 2011, 10:39:09 PM »
I have a card reader for my LloydsTSB  business account. Utter pain.

Had my card cloned at the start of the year (Best Buy sales assistant) but the reader wouldn't work so I couldn't get into my account to see if the thieving scrotes were still at it. They were. It felt like I couldn't get to my own money but every other $%&#er could
I complained to LloydsTSB about it but it didn't do any good. Charged me a fiver for a new reader.

I tried out other banks but they all said that a card reader was used or about to be implemented. The Santander method doesn't work for me as I'm not allowed a mobile at work.

Roobubba

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #28 on: August 19, 2011, 12:53:27 PM »
I have a card reader for my LloydsTSB  business account. Utter pain.

Had my card cloned at the start of the year (Best Buy sales assistant) but the reader wouldn't work so I couldn't get into my account to see if the thieving scrotes were still at it. They were. It felt like I couldn't get to my own money but every other $%&#er could
I complained to LloydsTSB about it but it didn't do any good. Charged me a fiver for a new reader.

I tried out other banks but they all said that a card reader was used or about to be implemented. The Santander method doesn't work for me as I'm not allowed a mobile at work.

I don't get any reception at work, but at least if I need to use it, I can take a walk into the car park to pick up any messages.
When you say not allowed, are you not allowed to even bring them on site?

clyde billt

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Re: First Barclays and Nationwide, now HSBC: please, banks, STOP IT!!!!
« Reply #29 on: August 20, 2011, 12:07:46 AM »
I work on oil and gas platforms and even though the majority don't get a signal there are very few places that let you take them onboard.

I took Lady Billt and Clydette on holiday to Sri Lanka a couple of years ago and the cash machine stopped giving us local cash after the first day.
When I phoned the bank (Nationwide) to unblock it they said I needed the stupid reader to unblock it online.
Didn't bring it did I?
That was when I realised that depending on a separate piece of hardware for my online banking security was gonna be a ball-ache