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Author Topic: Connection Problems  (Read 5024 times)

Matt77

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Connection Problems
« on: January 08, 2012, 03:16:54 PM »
I'm getting an awful lot of this on here recently:

Connection Problems

Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Is it just me or are you getting the same?

MDV

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Re: Connection Problems
« Reply #1 on: January 08, 2012, 03:17:30 PM »
Occasionally, yeah.

Twinfan

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Re: Connection Problems
« Reply #2 on: January 08, 2012, 03:22:19 PM »
Yep, get it every so often..

Ian Price

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Re: Connection Problems
« Reply #3 on: January 08, 2012, 04:11:45 PM »
Yep - happens to me. 3 or 4 times a week I would say.
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Philly Q

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Re: Connection Problems
« Reply #4 on: January 08, 2012, 04:45:38 PM »
It's happened on and off many times over the years.  I've had it a couple of times in the last few days, but usually everything's OK just a few seconds later.
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dave_mc

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Re: Connection Problems
« Reply #5 on: January 08, 2012, 04:59:13 PM »
yup same here

FredD

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Re: Connection Problems
« Reply #6 on: January 08, 2012, 05:23:08 PM »
Yes the same. About 1/2 times a week. :?

JDC

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Re: Connection Problems
« Reply #7 on: January 08, 2012, 08:00:52 PM »
I think it happens every time they turn it off and on again

shobet

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Re: Connection Problems
« Reply #8 on: January 08, 2012, 09:46:01 PM »
I suspect the message you're seeing is related to the forum using up all the available database connections. You should probably contact your hosting providers asking them to look into the forum and database logs to see if they can identify the underlying issue. Depending on your configuration it may be as simple as increasing the max database connections the database server can use. Or it may be a deeper issue, thats their job to do as that's what you pay 'em for! ;)
« Last Edit: January 08, 2012, 09:47:51 PM by shobet »
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FELINEGUITARS

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Re: Connection Problems
« Reply #9 on: January 09, 2012, 04:03:55 PM »
I get it a lot too - don't know if it is my ISP or BKPs

I also get "session timed out" a lot if I'm posting a post - might be just my computer since I upgraded operating system
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Chris

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Re: Connection Problems
« Reply #10 on: January 09, 2012, 07:32:33 PM »
It isn't your ISP Feline - SMF is a part of the operating system on the server that is used to get handles on the database, and whenever SMF cannot get an available handle it reports this error, it could be due to the connection limit like Shobet says, or it could be resource issues on the machine itself - impossible to tell from our side.

The "session timed out" error is different - that is reported by the web server.  I've never had that one on this site myself, but it is usually because you've taken too long to post your message, although that is just a guess - it's hard to tell without seeing the logs or knowing how the application containers are set up on the web server.

Ian Price

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Re: Connection Problems
« Reply #11 on: January 09, 2012, 08:14:07 PM »
Agree with the above from Chris and Shobet.

I also get the time out message when posting from time to time - quite often when I have typed a response in seconds. A little confusing but not much of a hassle.
I think I hate being indecisive.

Matt77

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Re: Connection Problems
« Reply #12 on: January 09, 2012, 09:01:26 PM »
Just been getting it a lot lately. May be my ipad

shobet

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Re: Connection Problems
« Reply #13 on: January 09, 2012, 09:19:41 PM »
No it's server side, unless you're running the forum from your iPad!
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Ian Price

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Re: Connection Problems
« Reply #14 on: January 09, 2012, 10:31:31 PM »
No it's server side, unless you're running the forum from your iPad!

Surely an iPad could cope with a few days worth of the BKP forum!
I think I hate being indecisive.