In defence of shops (but not shoddy treatment) have you any idea what they have to pay out in rent, rates, tax, accountants, not to mention the actual cost of stocking stuff (If you have a £1000 guitar on the wall for a month, imagine how much interest you'd get on that £1000 in the bank. Multiply that by the entire stock and the average stock turns per year, probably three if you're lucky and it all mounts up).
I feel sorry for music shops, people come in, waste staff time trying out stuff and asking damn fool questions, then go and buy on the Internet because it is 'cheaper'. My local shop has a sign on the door saying "Guitars purchased on the Internet repaired here" - you would not believe how many repairs, setups, etc, I get out of that. The online sellers need to churn out large quantities cheap to make their profit, thus don't expect the product to play very well out of the box. And if the shop doesn't sell stuff, soon it will close down then you'll have nowhere to try out equipment.
How many music shop owners of your acquaintance run Ferraris? New Fords even? Exactly my point!!! The owner of my local music shop has a 10 year old Volvo estate (cos he needs the estate for deliveries of drum kits, amps, etc)